TERMS & CONDITIONS
Gift card terms.
These terms cover CameraLK gift cards bought through this site. Buying a card means accepting them.
1. The card
A CameraLK gift card is a prepaid credit for goods and services sold by CameraLK. It is not a bank card, it holds no interest, and it cannot be exchanged for cash.
Every card is issued in Sri Lankan Rupees and can only be spent in Sri Lankan Rupees.
2. Validity
Cards are valid 12 months. The expiry date is shown on the card, in the issuing email and under “My cards” when you sign in.
If a card still holds a balance as it approaches expiry we will send a reminder 14, 7 and 1 days beforehand, to the phone number the order was placed with.
Any balance left on an expired card is forfeited. An expired card is refused at the counter and online.
3. Spending
A card may be spent in any CameraLK store and on cameralk.com, in as many transactions as you like, until the balance reaches zero or the card expires.
Where a purchase costs more than the remaining balance, the difference is payable by another method. We do not give change against a gift card.
While a sale is being completed at a till, the card is held for up to 30 minutes so the same balance cannot be spent twice. If the sale is abandoned, the hold is released automatically and the balance returns.
4. Delivery and collection
E-gift cards are emailed once payment clears. Physical cards are dispatched within 1–2 working days, or can be collected from a CameraLK store at no charge.
Delivery charges are quoted at checkout and depend on the delivery address. The rates are published on the help page.
5. Loss, theft and misuse
Treat a gift card as you would cash. We cannot replace a card whose code has been shared or used by someone else.
Where a card is bought fraudulently, we may void it and refuse redemption. Reselling CameraLK gift cards is not permitted.
6. Refunds
Gift cards are not refundable or exchangeable for cash once issued. Goods bought with a gift card are refunded under CameraLK’s ordinary returns policy, as credit back to a gift card rather than as cash.
7. Verification
We verify the buyer’s mobile number with a one-time passcode before an order is placed, and that number is how the cards are later recovered. Please order with a number you control.
8. Payment
Payments are handled by the providers below, each under its own terms:
Sampath Bank Internet Payment Gateway – Terms & Conditions
Payments are accepted via Visa and Mastercard credit and debit cards issued locally and internationally.
All transactions are processed in Sri Lankan Rupees (LKR).
Transactions are secured with PCI-DSS compliance and advanced fraud protection by Sampath Bank.
Refunds are subject to merchant refund policies and may take 5–14 business days to reflect on your card statement.
Sampath Bank reserves the right to decline transactions flagged by its fraud detection systems.
By proceeding with payment, you agree to the terms and conditions of Sampath Bank PLC.
Bank Transfer – Terms & Conditions
- Transfers must be made in Sri Lankan Rupees (LKR) for the exact order total.
- Your order number must be quoted as the payment reference so the transfer can be matched.
- Any bank charges on the transfer are borne by the sender.
- Please complete the transfer within 3 working days of placing the order.
- We may contact you for a copy of the transfer slip before dispatching physical cards.
9. Changes
We may change these terms for cards issued in future. The terms that applied when your card was issued continue to apply to it.
These terms are governed by the laws of Sri Lanka.